This privacy policy sets out how Children in Northern Ireland (CiNI) uses and protects any information that you provide when using our website – www.ci-ni.org.uk, or when booking places on training courses or events organised by CiNI.

CiNI is committed to ensuring that your information is kept safe. Any personal information you provide CiNI will only be used in accordance with this policy.

This policy explains:

• What information we may collect about you
• How we may use that information
• In what situations we may disclose your details to third parties
• Our use of cookies to improve your use of our website
• Information about how we keep your personal information secure, how we maintain it for and your rights to be able to access it

If you have any queries about this policy, please use the contact information at the bottom of this page to get in touch. CiNI may change or update this policy occasionally. Any changes will be made available through an update to this document on our website. This policy is effective from May 2018.

CiNI Data Promise

We want you to enjoy the communications you receive from CiNI. To make sure you always get the relevant information, here’s our promise to you:

• You’ll exclusively hear about training, events, jobs at CiNI and other news
• We’ll only send you information that we think is relevant to you & your interests
• We’ll always protect your personal information and never pass on data to a third party.
• You can unsubscribe, update or change your preferences at any time

What information may we collect?

We may collect the following information:

• Full name
• Contact information including telephone number, postal address and email address
• Your organisation’s contact information including information on your job role, and your manager’s job role.
• A record of your training and events orders.

What do we do with that information?

We require your information to keep in touch and better understand your needs. It allows us to provide CiNI clients with a better service and in particular for the following reasons:

Client record keeping

If you have given us permission to do so, we will email you with information on training opportunities, events or other information which we think you’ll be interested in.

We may use the information to improve our products or services

Maintaining your personal information

We store your personal information for a period of 7 years regarding training events attended such that for any subsequent training you book we are able to link it back to a single unique record that we hold for you.

If you have signed up for one of CiNI’s mailing lists and you can unsubscribe at any time using the link at the bottom of our emails.

If there are aspects of your record that are inaccurate or that you would like to remove, you can do this by contacting us at dataprotection@ci-ni.org.uk.

Information about your interactions with us

For example, when we send you a mailing (email or post) we store a record of this, and in the case of emails, we keep a record of which ones you have opened – and which ones you have clicked on.

Third parties

There are certain circumstances under which we may disclose your personal information to third parties. These are as follows:

To our own service providers who process data on our behalf and on our instructions (for example our ticketing system software provider). In these cases, we require that these third parties comply strictly with our instructions and with data protection laws, for example around security of personal data.

Where we are under a duty to disclose your personal information in order to comply with any legal obligation (for example to government bodies and law enforcement agencies).

Sensitive and personal information

Data Protection law recognises that certain categories of personal information are more sensitive such as health information, race, religious beliefs and political opinions. We do not usually collect this type of information unless there is a clear reason for doing so.

Your debit and credit card information

If you use your credit or debit card to purchase from us or to make a donation, we will ensure that this is carried out securely and in accordance with the Payment Card Industry Data Security Standard (PCI-DSS) in a way where none of our sta? members are able to see your full card number. We never store your 3 or 4 digit security code.

Security of your personal information

We will put in place appropriate safeguards (both in terms of our procedures and the technology we use) to keep your personal information as secure as possible. We will ensure that any third parties we use for processing your personal information do the same.

Contact

Please get in touch with us if you have any questions about our Privacy and Cookie policy, and in particular, if you would like to speak to someone further on the way we process information for our legitimate organisational interests. You can email us at dataprotection@ci-ni.org.uk

Cookies

The following explains the cookies we use and why.

• To make our website work as you’d expect (ASP.NET_SessionId – used by your website to improve the customer experience e.g. items in basket)
• To save you having to login every time you visit the
• To remember your settings during and between visits
• To offer you free services/content (thanks to advertising)
• To improve the speed/security of the site
• To allow you to share pages with social networks like Facebook
• To continuously improve our website for you
• To make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)
• Remembering your search settings
• Remembering if you have accepted our terms and conditions
• Allowing you to add comments to our site
• Allowing us to present graphics to you in a user friendly manner ie. the main site banner
• Tab display on web pages for improved content layout

NB. There is no way to prevent these cookies being set other than to not use our site.

We do not use cookies to:

• Collect any personally identifiable information (without your express permission)
• Collect any sensitive information (without your express permission)
• Pass personally identifiable data to third parties
• Pay sales commissions

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can do this through your browser settings, however doing so will likely mean that our site will not work as you would expect.

We also make use of the following third party cookies

AddThis cookies

We use AddThis, a popular social bookmarking toolbar, to allow you to share content such as news releases via social media sites including Facebook and Twitter. It uses cookies to find out how pages are shared so website owners can find out what their visitors like, and it may also use that data to deliver tailored advertising on other websites you go on to visit.

When you share content via social media, these sites may set a cookie if you are also logged in to their service. We don’t control third party cookies but we recommend you visit the relevant website for more information.

 Google Analytics Cookies

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

Advertising Cookies